Blog

Thinking Vs.Doing…The Business Owner’s Dilemma

There’s a steady breeze from the northwest, which cools the warm Caribbean afternoon. Framed between a palm tree and the turquoise water, you notice a man reading. He appears to be working, which seems strange given his appearance: shaggy blonde hair, linen shirt, surf shorts and flip-flops. You squint and realize the man is Richard […]

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Five ways to run without you

5 Ways To Get Your Business To Run Without You 

Through my many years of working with business owners, I find that some focus on growing their profits, while others are obsessed with sales goals. But have you ever considered making it your primary goal to set up your business so that it can thrive and grow without you? A business not dependent on its owner is the ultimate asset to own. […]

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Outside In Management

Introducing the 5th Discipline

I started with 4 disciplines For the last few years I have been writing and talking about a 4 Disciplines approach to making a business outstanding. Those four disciplines are: Clarity: the business and the people in it being really clear on what the business is about and where it is going; Focus: again the […]

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Outside In Management

Motivate your staff with a “Why Project”

Why do we do it this way? Common question. Why don’t we move into that market? Why doesn’t everybody care about this business? Only the owner really cares. Why did I start this business? Why isn’t everybody as motivated as me? I speak to many business owners and their staff and the “why” word is […]

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Outside In Management

Are mission statements impossible?

For an organisation to succeed there should be collaboration and understanding across all levels. But are Mission Statements really Mission Impossible?  For those of you who know me, this is a consistent theme of mine. But how do you make this happen? To put it simply, you need to gain an accurate understanding of the […]

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What's your score

How Does Your Business Score On The 5 P’s Of Clarity?

The 4 disciplines check I have been using for the last few years originated from Karen Martin. She is the author of The Outstanding Organisation and is one of the US’s leading business improvement experts. Karen and I share the same viewpoints.  She has recently released a new book that focuses on one of the […]

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Outside In Management

Motivating people – getting beyond the money

A recent McKinsey Quarterly survey (http://www.mckinsey.com/insights/organization/motivating_people_getting_beyond_money ) highlights 3 non-financial motivators with no less or even more effect than increased pay.  These ways of motivating people are free to implement.  They are also likely to improve business performance – they are: receiving praise from a manager – just getting some appreciation! having 121 conversations with a […]

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Staff Motivation vs Staff Engagement

Staff Motivation v Staff Engagement

  Whilst I was thinking about preparing for this blog I googled “staff engagement” and got just over 5 million searches. That’s a lot. But then I googled “staff motivation” and got over 46 million searches. Now that’s a lot more.  Why would engagement get so much less attention than motivation?  I pondered this for […]

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Deliberate Practice

The Art Of Deliberate Practice – Part 2

In my last blog, The Art of Deliberate Practice, I talked about discipline in business. I made several comparisons between sports people improving their performance through deliberate practice and how that would translate into a business environment. I feel this comparison is so powerful that I have put together another blog making the same type […]

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Deliberate Practice One

The Art Of Deliberate Practice

In my eBook I talk about discipline in outstanding organisations being a deliberate practice repeatedly performed. So, this means planning, having standard approaches to doing things, learning from mistakes and improving how things get done.  I’m a sports fan, especially rugby and athletics. In both those sports we have seen the growth in professionalism, everybody […]

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